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Synopsis |
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How to Delegate for Improved
Productivity
by Stanley Cherkasky |
We estimate that fewer than forty percent of
managers know how to successfully delegate. In fact, delegation is one
of the most underutilized management skills. There are many reasons why
we don’t hone this essential skill. But the fact is that in order to
increase productivity for any business—delegation is essential. Learn
the eight steps of successful delegation.
Download the entire article (PDF). |
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Train in Tough Times
by Stanley Cherkasky |
In any economic downturn, it can be easy to
postpone training programs—or even cut training altogether. Visionary
leaders, however, realize that training should not be an expendable line
budget item. Great companies realize the value of their staffs, and tend
to focus—even more—on staff development in tough economic times. Trained
employees will be more confident, productive and resilient.
Download the entire article (PDF). |
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Choosing your ISO Consultant
by Stanley Cherkasky
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How should you go about selecting an ISO
consultant to facilitate your registration? Here are some useful
guidelines for choosing your quality business partner.
Download the entire article (PDF).
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AS9100:2009 Carries an Impressive Payload
by Stanley Cherkasky
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Appears in June 2009 Issue of Quality
Digest magazine. At the beginning of 2009, the International
Aerospace Quality Group (IAQG) released revision C to AS9100, the
quality management system (QMS) standard for the aviation, space, and
defense industries. Unlike the recent release of ISO 9001:2008 (which
was more of an amended version), AS9100:2009 will have considerably more
modifications. Its benefits, however, are most definitely worth the
endeavors of implementation.
Read the complete article in
Quality Digest.
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by Stanley Cherkasky
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Companies
of all sizes can benefit from a variety of local, state and federal
funding assistance programs to improve their quality management systems
and upgrade employee skills. This broad definition covers ISO, Six
Sigma, Lean, change management, leadership and basic skills training.
Some of these programs offer matching funds while others provide tax
credits. A few even bestow outright grants. However, gaining access
to—and understanding—these funding programs can be a daunting task.
That's why it pays to select a management consulting firm that knows how
to navigate these often bewildering waters.
Read the
complete article in the
SGS Newsletter.
Download
the entire article (PDF)
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The Third Dimension of Quality Leadership
by John Leach |
The third dimension of quality leaders is to create
an ethical and principle-centered organization of people. Dick
DeVos, President of Amway, observes: "Putting principle above matter can
mean short-term losses or letting an opportunity slip by." Yet, he
believes that, "...in the the long run, the principle-centered
organization not only builds a good reputation, it reaps greater
profits."
Download the entire article (PDF).
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Is your Consulting Firm your ISO Business
Partner?
by Stanley Cherkasky |
There are
significant benefits of ISO registration, and marketing it is the key to
accelerating short and long-term growth of sales. Your marketing effort
can be streamlined and inexpensive - just by following a few tried and
proven guidelines. First, this article focuses on the benefits of
registration; second it explores a number of creative actions you can
take to promote your ISO registration.
Download the entire article (PDF).
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Lessons Learned from Integrated
Management Systems by
Sanford Liebesman, Ph.D. |
In September 2005, Quality Progress published my
standards column
describing the relationship between ISO 9001 and ISO 14001 and the
Sarbanes-Oxley (SOX) basic internal control tool, the COSO guidance
document.
COSO is used to satisfy the key requirement in section 404 of SOX that
the
organization have an effective system of internal control. In March
2006, Quality Progress published my standards column describing feedback
from 8 case studies conducted by the SOX Team.
Download the entire article (PDF).
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How ISO 9001 and 14001 Support
Sarbanes-Oxley Compliance
by Sanford Liebesman, Ph.D. |
SOX mandates a system of internal controls to
manage risk in the organization. A system published by the COSO
Committee in 1992 provides the basis for internal controls used by many
organizations. This system is the foundation for good governance which
preceded SOX.
There are five components of the COSO internal controls:
Control environment: Information and Communication; Risk Management;
Monitoring; and Control Activities.
Let us compare these components of COSO internal controls with
requirements of ISO 9001 and ISO 14001.
Download the entire article (PDF).
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Invest in ISO during a Struggling
Economy? |
Discusses the reasons for investing in ISO
registration during a troubled economy, examining the major benefits for
doing so.
Download the entire article (PDF).
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ISO 9001:2008—Hidden Business
Opportunities
An opportunity to reenergize your QMS
and to outperform your competition
by Stanley Cherkasky
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This fourth ISO version is more an amended version
of the previous release, rather than a complete revision. The changes
are largely interpretive, and focus on terminology clarifications, and
better alignment with ISO 14001:2004, the environmental standard. But
don’t be too quick to dismiss its relevance. There is potential danger
and hidden opportunities. This is the ideal time to be proactive, and to
re-energize your quality (business) management system.
Download the entire article (PDF).
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The Launch of AS9100 Rev C will Make
Firms More Competitive
The aerospace, aviation and defense
business sectors are poised
by Stanley Cherkasky |
The International Aerospace Quality Group (IAQG)
released a revision to AS9100, the quality management system (QMS) for
the aviation, space and defense industries. But, unlike the recent
release of ISO 9001:2008 (which was more of an amended version),
Revision C will have considerably more impact. Its benefits, however,
far outweigh the impact of implementation. The new requirements are
intended to make significant improvements in quality and reductions in
cost—throughout the value stream.
Download the entire article (PDF).
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The Baldrige National Quality Program
Criteria have been Improved
by Stanley Cherkasky |
The Criteria for Performance Excellence have
evolved over the 21-year history of the Baldrige National Quality
Program. And over these two decades, the Baldrige Criteria have become
the gold standard—to becoming a strategy-driven, high-performing
world-class organization. Although the year-to-year changes have been
evolutionary, over the years, the changes to the Criteria have been far
reaching.
Download the entire article (PDF).
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Improving Business Results Through
Process Management
by Stanley Cherkasky
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Unfortunately, line and staff departments have
become too myopic or insular. Process management is imperative in order
to manage and improve cross-functional business processes. And the more
process-centric an organization is—the more performance-driven it will
be. If you think you can be customer-centric, without being
process-centric—think again. Processes must put the customer first.
Download the entire article (PDF).
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