Change Management Consulting - Six Sigma and Lean Consulting

Change Management Consulting, Inc.

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Customer Loyalty Measurement - Analysis and Interpretation 

 

Experienced interpretation yields insightful report for increasing sales

Customer Loyalty

 Steps for Measurement
 Analysis and Interpretation
 Management Briefing
 Key Features/Benefits

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CMC analysis will include a complete qualitative and quantitative study of all data.   All major factors that currently influence customer perception, work climate and quality performance will be correlated and studied in detail. 

 

This data will include customer comments and will be uniquely summarized in an actionable format. Our qualitative assessment report increases the value to you by providing added insight and understanding.

 

CMC's analysis and interpretation of the survey data will be presented to you in a fashion that allows your management team to make intelligent decisions that will have a positive effect on your sales revenue.

 

Contact us to learn how CMC can assist you in measuring customer loyalty within your organization.

 

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