Change Management Consulting - Six Sigma and Lean Consulting

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The CMC Six Sigma Lean Program - Client Successes

 

A look at CMC client successes.  We can help your organization enjoy similar results.

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Change Management Consulting - Six Sigma

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Chemical and Process Industry

 

A major mid-west chemical company saved nearly $370 million on an investment of $210 million in the first two years of Six Sigma implementation.  Product development time was reduced by 55 percent over a nine month period, and the number of patents increased by 40 percent.  Pilot plant product trial success rates increased to 96 percent from 62 percent, and operating costs were lowered by nearly 20 percent over the two years.  Faster working capital turns, increased capacity, more productive R&D spending and faster new product development resulted in over $650 million in Six Sigma savings and significantly higher shareholder returns.  During this period, the company enjoyed an above average growth rate with double digit earnings.

 

Electronics Industry

 

When a large southern electronics company embarked on their Six Sigma journey, they reported breakthrough results within six months after training the first wave of Black Belts.  Within 18 months, scrap was reduced from $2.2 million to $340,000; warehouse inventory was reduced by 35 percent to $1.7 million; and lot yield went from 93 percent to 99.7 percent during the same period.  Within 3 1/2 years, sales productivity had increased from $67,400 to $129,200 per employee and annualized net income improvement was $865 million.  The projected gross annual benefit down the road from Six Sigma is $1.9 billion.  The average Black belt improvement project savings was $170,000 annually.

 

Healthcare

 

A east coast HMO-affiliated health care provider adopted Six Sigma as a strategic, patient-focused during a period of consolidation and cost containment.  The length of medical center stays for common and costly procedures was reduced by 35 percent in the first year of deployment.  There was a corresponding 68 percent reduction in mistakes, such as administering incorrect doses or type of medications, and incorrect or misplaced lab results.  Within 18 months, the number of patient complaints dropped from 64 monthly to about seven per month.  And within 2 1/2 years, the institution received the highest JCAHO score in its history.  Revenue increased by more than 16 percent annually for four consecutive years, while operating expenses were reduced at an average rate of $2.6 million annually.

 

Financial Services

 

Consider the case of a prestigious New York financial services company plagued by lackluster financial performance and a declining annual growth rate.  When Six Sigma principles were applied to commercial transactions, unprecedented and accelerated financially-measurable results were reported throughout the enterprise.  A 76 percent improvement in services delivery was attained within nine months after the Six Sigma launch.  Within 15 months, the CFO reported another quantum jump in customer service levels by reducing errors in mortgage applications, credit card transactions, customer service call centers, and check clearing operations.  Six Sigma annual savings were in excess of $1.1 billion within four years, and earnings per share increased by 18 cents.

 

Six Sigma Successes

   

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